Error code list

407

Abnormal whitelist, wrong/abnormal username or password.

This means it failed because of a lack of effective authentication credentials.

Here are steps to solve:

1. Check whether the username and password you use are the same as your Username:Password credentials in your Dashboard

2. Check whether the IP you use is the same as the whitelisted IP in your Dashboard if you use Whitelist to complete the authentication.

441

No available data

There is no available data in your account, please top up data first.

442

Abnormal account

Please contact Customer Support

444

Abnormal server

Please contact Customer Support

446

Geo-blocked

Due to China's policy, we don't take the initiative to provide proxy services for those who are using an IP from China Mainland.

400-474

Parameter requested error

Wrong Proxy Host/Port/Username/Password

476

No available IP in that city location

Please change another city

407

Username or password is empty

Please enter your correct username and password

446

Geo-blocked

Due to China's policy, we don't take the initiative to provide proxy services for those who are using an IP from China Mainland.

447

Failed to fetch data

Please contact Customer Support

448

No available plan

Renew your plan or order again

449

Inactive or expired ips

Renew your plan or order again