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How to upgrade/downgrade my subscription plan?
How to upgrade/downgrade my subscription plan?
Sales avatar
Written by Sales
Updated over 10 months ago

GoProxy has updated one new billing model of subscription for Residential Proxies.

Sometimes, you might encounter insufficient data/traffic/bandwidth to complete your tasks within a subscription period, and you don't want to order a one-deal package as a supplementary usage plan each month.

In that way, an upgrading/downgrading function might help you.


How to upgrade/downgrade my subscription plan?

Step 1: Go to the "Subscription" section under the "Billing" category. Then, click "Upgrade plan" in orange.

Step 2: You will be directed to the "Buy Proxy" page, and you can choose any plan you want to change to.

  • Upgrade:

1) Click a plan with a larger amount of traffic/bandwidth than the plan you subscribe to now, you will get a picture like this. Your new plan will work from the end of your subscribed plan now.

2) And then, you will get a toast of "Upgrade successfully".

3) Your upgraded subscription plan will work from your next subscription period, and it won't affect your ongoing plan.

  • Downgrade:

1) Click a plan with a smaller amount of traffic/bandwidth than the plan you subscribe to now, you will get a picture like this.

2) And then, you will get a toast of "Downgrade successfully".

3) Your downgraded subscription plan will work from your next subscription period, and it won't affect your ongoing plan.

  • Same plan:

You are not allowed to change your subscription plan to the same plan, which is false logistically.

Please note that:
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1) the upgrade/downgrade function will only affect the following subscription periods, rather than the ongoing active plan. If you need traffic in Emergence, you can order a one-deal data package for supplementary usage.

2) You can only upgrade/downgrade once during one subscription period, so please think twice before you make a decision.

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